Analysis of quality of work life and productivity during the COVID-19 pandemic
What is it about?
BACKGROUND: The COVID-19 pandemic brought with it changes in the way of working in the well-being of workers. OBJECTIVE: To identify research trends on work life quality and its impact on productivity in the context of the COVID-19 pandemic METHOD:The Proknow-C constructivist methodologywas used, with which a bibliographic portfolio of 49 articles obtained from the Web of Science was prepared, resulting from four stages of search between 2012 and 2022; a bibliometric analysis was performed on that database and bibliometric networks were created with the software VOSviewer; the systemic analysis of the articles was carried out, thus showing theories, definitions and indicators; and areas of opportunity of research were identified. RESULTS: The most important high-impact specialized journals and authors, articles considered central, most used keywords such as job satisfaction, quality of work life and COVID-19, as well as the most representative countries such as European and Asian, are presented. CONCLUSION: It was found that the health sector is one of the most studied, allowing researchers from other sectors the opportunity to delve into the issue of the affectations of the quality of work life reflected in productivity and common variables were synthesized such as job satisfaction, well-being, motivation and security, among others.
Why is it important?
This article offers a thorough literature review on the relationship between quality of work life (QWL) and productivity, with a specific focus on the impact of the COVID-19 pandemic. Utilizing the Proknow-C methodology, it identifies theoretical foundations and key variables while providing clear definitions of crucial concepts. The significance of QWL in organizational management is underscored, emphasizing the necessity for an interdisciplinary approach. The article establishes a robust methodological framework for knowledge construction, serving as a valuable resource for researchers and professionals interested in understanding the dynamics of QWL and productivity within the pandemic context. Furthermore, it sheds light on existing gaps in the literature, informing future research endeavors.