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Online reviews for hotels

What is it about?

Online reviews play an important role to evaluate the ranking of hotels. This paper shows how online reviews effect on the ranking of hotels and overall score.

Why is it important?

The finding shows the consistency of the conclusion about the impact of reviews on hotels. It confirms that the positive comments give advantages to the rankings and scores of hotels, while the negative reviews lead to disadvantages for hotels.

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The following have contributed to this page:
Duong Truong
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