Online Peer Support and Crisis Prevention: Evaluating the Stack Up Overwatch Program's Impact
What is it about?
This paper examines the Stack Up Overwatch Program (StOP), an online support program for military and veteran gamers. The paper describes a program evaluation that focuses on whether the program met its goals, including helping users feel connected, offering 24/7 support, and providing a safe space for discussing mental health issues. The study used a survey, interviews, and chat logs to evaluate the program's impact on users' mental well-being and feelings of connectedness. The results show that StOP successfully met its goals, especially in supporting the unique mental health needs of military and veteran users.
Why is it important?
The study is important because it shows how online gaming communities can provide mental health support, especially for military and veterans. Stack Up Overwatch Program (StOP) is unique because it uses a gaming platform to offer 24/7 peer support, helping users feel less alone and more connected. It highlights a new way to reach people who might not access traditional mental health services, especially during times when in-person help is hard to get. The findings suggest that online peer support can effectively meet mental health needs, offering a timely and accessible option for those who need it.